Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Account Information: Email address, name, and billing information
• Usage Data: Information about how you use our services, including server configurations and resource usage
• Technical Data: IP addresses, browser type, device information, and log data
• Communication Data: Records of your communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Detect, investigate, and prevent fraudulent transactions

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

• Service Providers: We may share information with third-party service providers who assist us in operating our services
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal information
• Rectify inaccurate personal information
• Request deletion of your personal information
• Object to or restrict processing of your personal information
• Data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and use personal information about you. For more information about our use of cookies, please see our Cookie Policy.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy, please contact us at:

• Email: privacy@cloudcompute.pro
• Address: CloudCompute Pro, 123 Tech Street, San Francisco, CA 94105